Product Support. Naga Hex - RZ01-00750100. Contact Razer Support or learn more about support topics that will help you with your Razer products. Earlier this year, I tried to purchase a product once again from them with the idea that I had this gift card available. Since I have been back and forth with them, spending hours in chat and emails and this hasn't been resolved to this day. And as an added benefit, if you check out Razer's support site, you'll see a notification about call volume, so you'll know if you're in for a long wait.I went undercover and put Razer's tech support to the testDuring my second call (Sunday at 3:07 p.m.), I wanted to know how to change the functionality of the Fn keys. Less than two years old and same problems everyone else has. 00800-25233758 Monday - Friday 09-18 CET Razer products are amazingly high quality when they work, but when they don't, their customer service is horrible! I was switched over to Christian, who successfully walked me through the process, which took 12 minutes.So what's new? And you don't get free returns, even if the product is defective! But once they answered, the rep sent me a link taking me to the correct version of Edge. Trying to figure out how I can completely refund this laptop and get a new one. Keyboard's soft parts where your wrist rests just started comming off after a year also.Truly awful customer service. I purchased a new huntsman mini from their website. I connected with Roy at 8:19 p.m. on Wednesday to ask how to get the new Edge browser. Please refresh the page and try again.Razer has made some strides over the past three years. The live-chat application was redone, making it easier to get a support technician to assist with any issues. Waste of money and cheap products .If I could leave 0 stars, I would. Company. It took only 1 minute for him to send me a link to Microsoft's site to get the browser. The time it took to solve the issue, you understand that I had to purchase myself another mouse. Waited 3 business days to get a response asking me what my problem was. After ascertaining which version of Razer Synapse software my system had, Michael quickly walked me through the correct steps to switch the fans from high to low speed. It took about 7 minutes to get an agent to respond to my query to install Microsoft Edge. Essener Bogen 23 22419 Hamburg Germany +49 (40) 4192 99300 . I bought a brand new Razer Blade Stealth 13” and my screen already has lines on it! The call took 11:52 — not the shortest call, but definitely one of my faves due to the extra effort put forth.Is your notebook out of warranty? Not only can you reach out to support via Facebook (@Razer) and Twitter (@RazerSupport), but the company also has an active Reddit account. Unable to start a chat, send a message, or contact anyone by phone (their website is not functioning and phone and chat options give you a message saying their call volume is too high, and they can’t connect us to a support staff member). Stay away from this brand.Terrible service device broke due to manufacturers error tried to get it replace or even just online store credit but nope because they could see the problem they claimed it was somehow a cosmetic issue despite it literally making the device not function then never gave it backSo horrible, no one picks up the phone, the chat support is terrible (they take so long to respond and don’t ever actually help you, they just file cases). ©Future US, Inc. 11 West 42nd Street, 15th Floor,New York,NY 10036.There was a problem.
Not only can you reach out to support via Facebook (@Razer) and Twitter (@RazerSupport), but the company also has an active Reddit account. If I do not receive a full cash refund for the item I will be seeking legal action. For more details on your Razer Naga, refer to the list below. Are there any limitations when it comes to using the Razer Raiju on PC? The keyboard itself is awful (it rattles and reverbirates worse than any keyboard I have ever owned). Improvement is great, but only if you can keep it up.
To identify the exact model of your Naga, look at the model number of your Naga and compare it to the list of Razer Naga available.
Set of headphones which cracked in two places and they won’t replace them . Worst customer service ever. Naga Chroma - RZ01-01610100
The company has also streamlined Razer Support on the website, making the resource easier to navigate. That coverage includes free shipping, in case you need to send the laptop in for repairs. My one ask of the company is to provide phone-service tech support 24/7. Europe Office. Support Hotline Europe. If you're looking for accidental-damage protection, you'll have to purchase that through Razer's three-year, extended-warranty program, RazerCare Elite ($299).
The only limitations that you may encounter would be within games that do not allow third-party controllers, although this is a very rare occurrence and depend on the game developer. 00800-25233758 Monday - Friday 09-18 CET Naga Left-Hand Edition - RZ01-01050100.
You will receive a verification email shortly.Razer saved the best for last with my favorite call of the series. Well, to my surprise the Gift Card was disabled.
Il mouse da gaming cablato con ergonomia all'avanguardia, presenta lo switch ottico per mouse Razer™ e il Cavo Speedflex Razer™.