General -> Settings -> Keybords -> Hardware Keyboard and change the language detection (English U.S.) from "Automatic" to "US international PC" and the keys that stopped working with the update are working again!Ok - well this is odd. If you need to register multiple serial numbers, you can upload a CSV file as an attachment below.I have K380 keyboard with selected use all F1, F2, etc. We thank you for providing the steps you've tried to fix the issue. (SmartDock applies to US and Canada only. I would like to use f1 as f1, not switching devices key.
Comments 5 comments. We deeply apologize for not providing a prompt response. I also tried the Soft Reset method recommended in the product FAQ.After my recent update to ios 13.4, half my k380 keyboard decided to stop working,Seems like most of the primary keys work but when trying to use the Shift key I'm having issues with:Having a similar issue with my SlimComno iPad keyboard (Smart Connector) after updating to 13.4.Thank you for reaching Logitech! Is it a hardware failure or what? )Did the K380 Multi-Device Bluetooth Keyboard functions properly before the update? Did the K380 Multi-Device Bluetooth Keyboard functions properly before the update?
Not sure what else is broken yet. After updating iOS13.4 the keyboard is working with the qwerty-layout.Please enter only one serial number. Manual selection. But it doesn't work. How to check it? If I go into General -> Settings -> Keybords -> Hardware Keyboard and change the language detection (English U.S.) from "Automatic" to "US" - everything is working again. The keyboard automatically detects the operating system on the currently selected device and remaps keys to provide functions and shortcuts where you expect them to be.
Allow us to assist you with your K380 Multi-Device Bluetooth Keyboard concern.
My Logitech K380 keyboard is having a weird issue. (SmartDock applies to US and Canada only. How to I do that? On selecting keys, a dedicated led light is suppose to flash. For 90 days from the date of purchase, you have access to configuration and support resources to assist with system, software, and security configuration. Annegreth Niemann 05 December 2019 21:04; Have had my k480 keyboard American layout for 9 months and have absolutely loved it.
The Logitech Keyboard K380 includes OS-adaptive key that have different functions, depending on the operating system of the device you’re typing on. )Please use this form to submit a support ticket to Logitech customer careI do not have problems with detecting operating system because command and option buttons work correctly.No any other devices are linked to the keyboard.I do not like to press FN button because it is not convenient for me to press 3 buttons instead of 2 (I use hot keys in IDE).Please, do not advice me press FN and functional button as your support specialists advice in other similar topics! Official comment. Some keys are not working: F1, F2, `, 3, 5, q, r, y, "cap lock", a, s, f, h, x. F1, F2 & F3 are the switching keys for various devices. All of a sudden, since 3 weeks, the following keys are not working: "5" "t" "g" 1. But its not working for F1 & F2. Also make sure to have the keyboard clean.
keys as standard function keys option.Please use this form to submit a social media escalation to customer careFunctional keys work some time as expected but it always changes this behavior as it wants (Today my keyboard has changed functional keys to multimedia keys 4 times!!! Also make sure to have the keyboard clean. For 90 days from the date of purchase, you have access to configuration and support resources to assist with system, software, and security configuration. Le clavier K380 multidispositif se connecte à tous les dispositifs sans fil Bluetooth prenant en charge un clavier externe, ce qui vous permet de travailler sans interruption avec les systèmes d'exploitation Windows ®, Mac, Chrome OS ™, Android™, iOS et même Apple TV.
If the keyboard fails to correctly detect the operating system of your device, you can manually select the operating system by pressing one of the following function key combinations for three seconds: Mac OS X and iOS This way, you can isolate the issue further. Thank you for contacting Logitech regarding this concern about your K380 Multi-Device Bluetooth keyboard. Follow. Sort by Date Votes. We apologize for the late response.This worked for me! I have problem with functional keys because they work as media but I need them as functional keys.I use my keyboard only with Mac.These should set the proper layout of your keyboard so you can use the keys properly.Thank you for contacting Logitech regarding this concern about your K380 Multi-Device Bluetooth keyboard.Please enter only one serial number. I tried press fn … I tried unplugging and replugging the keyboard. k380 keyboard firmware version : 42.01.0017. logitech options software version: 8.02.86 I checked use all f1, f2, etc. This way, you can isolate the issue further. We apologize for the late response. keys as standard function keys options in logitech options. Thank you for reaching Logitech! If so, please try and test the keyboard on another device. Spraying a can of compressed air is recommended to remove dust or debris that could be blocking the …