Our goal is to elevate your customer support experience through our extensive library of online support. Exostar is a leader in identity access management and secure cloud solutions that improve collaboration, information sharing, and supply chain management. Unless otherwise noted, the provided equivalence does not necessarily constitute adherence to an industry certification nor acceptance by a specific Exostar connected application. Certify Once.Maximize visibility and redeploy resources to critical tasks while improving your order response and fulfillment cycle times.Securely and compliantly share business sensitive information internally and externally.Exostar helps 150,000-plus companies in more than 150 countries strengthen security, reduce expenditures, and get more done. "The One Time Password Hardware Token product includes the physical token and related support for online vetting and activation of the token against Exostar Managed Access Gateway accounts. Updates and enhancements include the following: Removal of First Time Login(FTL) One Time Password: Administrators: Administrators are no longer required to enter and share One Time Password(OTP) with new users for the FTL process. Forgot Security Questions/Answers? For more information on Exostar's solutions please contact us at: Phone: 703-793-7733. Need help? Exostar Corporate Office Additionally, major Aerospace and Defense companies accept these credentials for access to some internal applications or to support digital signing and encryption of email.The Phone Based OTP product includes registration of phones for receiving one-time password codes via text or voice.
Use the Email registered with your Exostar account. If you have access to the Billing and Support Center (located in Managed Access Gateway - Exostar's sign-on application) you can create an online case and then track the case's details and progress. Exostar Managed Access Gateway (MAG) users can access Billing and Support by logging into their account. You must adhere to Exostar system requirements for this product to function. Website: www.exostar.com. License keys are sent to the purchaser and are required for the activation of the product.Exostar recommends that you pay by credit card to ensure that there is sufficient time to schedule the proofing appointment. Supply Chain Collaboration and Management. Pellentesque non venenatis risus,ut ibero. Billing and Support Center. This may include a US FIPS 140-2 compliant device or a One Time Password Hardware Token. Accessing Billing and Support Exostar Managed Access Gateway (MAG) users can access Billing and Support by logging into their account. These digital certificates may be used to access Exostar’s Managed Access Gateway (MAG), and the customer applications behind MAG. - Contact your designated customer service representative. The Basic Level of Assurance Identity product includes a single digital certificate that supports login to the Managed Access Gateway and connected customer applications.Exostar’s Mobile ID service allows users to utilize a smartphone app for a more secure login and authentication process. Customer Service is available Monday to Friday, 3AM - 9PM EST. Customer Service is available Monday to Friday, 3AM - 9PM EST. The Authy app is available for Apple iOS and Android devices.Exostar is working with some of the top digital security companies to provide digital credentials to the aerospace and defense industry. Additionally, both the US Department of Defense (DoD) and major Aerospace and Defense companies accept these credentials for access to some internal applications or to support digital signing and encryption of email. A customer service representative will contact you by email or phone. To access the Billing and Support Center, log into Exostar's Managed Access Gateway (MAG) and then click the Billing and Support button in the top, right corner of the page. Certify Once.Maximize visibility and redeploy resources to critical tasks while improving your order response and fulfillment cycle times.At Exostar, we join forces with industry leaders and dedicated partners from around the globe. Solutions. If the problem persists, contact support. Forgot/Reset Password. Exostar accepts American Express, MasterCard and Visa. Our Customer Service Team is available Monday through Friday 3 a.m. to 9 p.m. EST. Submit a Form: Exostar Online Case Form Find an Answer: Customer Support Self-Service. CMMC Roll-out Update Webinar Q&AConnect Once.