I have more than a few customers trying to pay with Stripe but got their cards declined for no reason. We were finally making progress and excited to begin using stripe. Which did you go with Square, Stripe, or another option?Stripe is a developer-friendly payment processing solution best for online businesses wanting to add a customizable checkout to their website. When an issue like this comes up, I’d expect to see a personal and swift response from a customer support member.Strip is a rip off company. It’s their general excuse used for hundreds probably thousands of merchants they do this to.I’ve also noticed one order that they allowed to go through was placed by a customer that attempted to use 3 different cards, 3 different addresses, 3 different states. The API integration is good and their rates are much cheaper than Paypal.However, when asked to help with a Xero integration the wheels started to come off. use Stripe.com at your own risk – be prepared to lose money to fraud , and to people who receive their order but want to manipualte the banking system to retrieve a refund also.It’s sad that any cardholder can use Stripe.com to buy online , receive their goods , then contact their bank with a chargeback and receive a refund very easily – because the bank will always side with their customer and they are the ones who decide the outcome – which is ridiculous. Someone told me to look at Stripe however I am concerned we will run into the same issue, i.e. )How my customers get in touch with me in case of issues? There is better companies.Good luck.We purchased a new business. Using the Squarespace platform, you won’t be doing anything customized or complicated in terms of how the card data is handled or how Stripe is integrated. Don’t do any business with Mighty Network because they do business with Stripe and it is not in the best interest of Mighty Network clients.Terrible!!!!! I am so annoyed that Stripe processed the payments, promised to payout, and did not. Apparently phone based customer service are behind the times. So, we again provide our EIN information. I can’t believe how stupid I was when I decide to use this company on my website.They will freeze your funds just like PayPal for no concrete reason illegally and in a predatory way. Round trip ticket Cost: $1200. There is no phone number to contact a real person. They don’t really care about your business. Not /everyone/ has their account terminated. And Stripe is still holding our funds in their account and won’t deposit them to our account.
They missed the most important rule of business… love you customer.Stripe did not disclose the fact that there is no seller’s protection. My problems were several back to back claims of unauthorized transactions after orders were shipped. I was advised the investigation time is 2-3 months?! Refunds, were only our own transactions that we were testing our sites with.It’s worth noting that Stripe will not refund processing fees, even in the case of returns and refunds. Try figuring out how much Christmas Inventory you should order when theres thousands upon thousands upon thousands of dollars discrepancy in your bank acct!!! Now its over 72 hours and my issue is still unresolve.Now what you say about your review ?Is any company or international firm do that ?Be very careful with Stripe if you run a legal business!Their verification system is flawed and you will end up with your funds blocked if you can`t provide two separate official documents that show both your address and name.If your business address is the same as your home address, you will have to beg them to verify your paperwork!The story so far: I live at my business address, so my ID card shows exactly my name and address – just like Stripe wants. They answer back that they can’t work with us because they don’t trust our business. However the amount that went in is different than the amount that went out and this person has never bought from us. I think they are a partnerI am very dissatisfied with this company. My recommendation, stay away and don’t spend your valuable time and apply for a really serious company with real costumer support.How can a company that hold your account information in their hands not have a customer service number. I love Stripe.I’m going through the same thing. The fact that Stripe accepts credit cards is often secondary to all of its developer tools. They required me to do a verification of my site and I completed it. Holding payments for lack of staff to look into problems, damaging our businesses to become millionaires. There are plenty of other options capable of meeting a merchant’s requirements, and most of the time, you won’t need a developer to implement them.